Frequently Asked Questions
Everything you need to know about your Stance order.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of purchase, provided items are in their original condition with tags attached. Simply visit our returns portal to generate a prepaid shipping label.
What payment methods do you accept?
Stance accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What materials do you use in your apparel?
We prioritize high-quality, sustainable materials including organic cotton, recycled polyester, and premium wool blends to ensure both comfort and durability.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 1 hour of placement by contacting our customer support team.